Symptoms The following alerts may appear when trying to download purchased content from the iTunes Store: "There was an error downloading your purchased music. An unknown error occurred (-50)." This can happen when the connection timeout occurs while downloading purchased content from the iTunes Store. Certain types of software may also affect the way a computer sends and receives information from the internet. Here are a few examples of these types of software: Firewalls Web Accelerators Ad Filters Virus Protection Software Resolution If you have any of the software listed above, and you cannot access the iTunes Store or complete your download, you will need to configure these applications to allow iTunes to connect to the Internet. Refer to the documentation that came with that software, and if necessary contact the software's manufacturer. You will need to configure the software to allow the following domains to send and receive data...
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